You do not integrate this type of Software into your existing Website Software, instead you link it as a 'sister website' to your existing website if you already have one, to expand your range of services for your existing Website customers.

Please refer to the FAQ "Is my Vaulted Bullion Website a 'Standalone Website' or 'Plugin of extra Services' to my existing website? "

Yes, you can use your existing, or a new domain name.

You can choose to configure your domain name to our nameservers, or you can transfer your domain name to us. When you have made your initial order and created your Client Account, we will guide you through the process.

Note: During the Propagation period (which is normally 48 hours max.) your Vaulted Bullion Website and domain will not appear on the internet and your email will not function.

If you decide to transfer your domain name to us then you need an EPP code, which is used as a protection mechanism to ensure that only the rightful domain owner can control the transfer of the domain registration. This is an essential security measure against the unauthorized transfer of domains.

During the process you will be required to contact your current Registrar and request the EPP code from them.

Note: Domain name services contracts are between you and the provider and you are solely responsible for the fees charged by the provider for their services.

A Subscription Plan is the Fee level, or tier, that you are billed at each monthly billing cycle, for the use of the Central Bullion Software Services.

There are three Subscription Plans: BASIC PLAN, PROFESSIONAL PLAN and BUSINESS PLAN.

You can compare all of the Features and Services included in each Subscription Plan on the "Features and Services" page.

Subscription Plan payments are monthly by Bank Direct Debit processed by GoCardless.

Note: To ensure continuity of service to your Website Users your Subscription automatically renews, or it can be cancelled by you.

You are charged a Subscription Plan Fee for which you are billed at each monthly billing cycle, for the ongoing use of the Central Bullion Software Services.

There are three Subscription Plans: BASIC PLAN, PROFESSIONAL PLAN and BUSINESS PLAN.

You can compare all of the Features and Services and Subscription Plan Fees on the "Features and Services" page.

Subscription Plan payments are monthly by Bank Direct Debit processed by GoCardless.

Note: To ensure continuity of service to your Website Users your Subscription automatically renews, or it can be cancelled by you.

YES. You can start any Subscription Plan. For example you can start on the lowest BASIC PLAN and then later move onto a higher plan.

To ensure continuity of service to your customers and to comply with legal requirements, moving down to a lower plan is not possible.

Subscription Plan payments are monthly by Bank Direct Debit processed by GoCardless.

Note: To ensure continuity of service to your Website Users your Subscription automatically renews, or it can be cancelled by you.

 

NO. There are not any set-up fees for any of the Subscription Plans.

Upgrades and Customizing

  • There is a one time upgrade fee when moving up from the Basic Plan to the Professional Plan of GBP£ 199.00. (For UK Clients this fee is subject to 20% VAT).
  • There is a one time upgrade fee when moving up from the Professional Plan to the Business Plan of of GBP£ 299.00. This includes set-up of Merchant Services to accept Card Payments which is required for the e-Gift Cards Service. (For UK Clients this fee is subject to 20% VAT).
  • There are additional Fees for any Customizing work to your Vaulted Bullion Website that you request and order.  Refer to the FAQ "Can my Vaulted Bullion Website be customized ? "

Note: Merchant services contracts are between you and the provider and you are solely responsible for the fees charged by the provider for their services.

NO. There are no hidden fees for our Standard Software Services.

Some common Examples:

  • We do not charge a commission on the transactions on your Vaulted Bullion Website.
  • We do not charge you for the Website Hosting on the High Speed Servers.
  • We do not charge you for the Metal Pricing software that calculates your every transaction. We do not charge you for the e-Gift Card artwork that we upload for your use.

Note: There are additional Fees for:

Customizing work to your Vaulted Bullion Website that you request and order.  Refer to the FAQ "Can my Vaulted Bullion Website be customized ? "

You do not need to have any technical website or app building experience when you choose Central Bullion white-label Vaulted Bullion Website Software.

We do the initial complete setup of your own Vaulted Bullion Website with your branding and color scheme to our standard website design, layout and functionality.

We can customize your Vaulted Bullion Website as per your request. Currently the hourly rate is GBP£150.00. We will always agree on a fixed price with you upfront. If you need a custom solution then please contact us. We do also offer a custom design for a reasonable price if you want to deviate from our standard design.

You have full control and access in the intuitive backend of your Vaulted Bullion Website to add and amend Text, Images, Music and Video to any of your Information, Blog and News Pages.

YES. We do have a DEMO WEBSITE where you can test the Vaulted Bullion Website Services as a Test Website User.

No. With this kind of Software as a Service which provides Website User Accounts and Precious Metal buying and selling services, we do not offer a Free Trial subscription period due to requirements for continuation of access of services to registered website users and to comply with anti-money laundering regulations.

However, we do have a DEMO WEBSITE and you can test the Vaulted Bullion Website Services as a Test Website User.

YES. Hosting of your Vaulted Bullion Website is included in your Subscription Fee.

Subscription Plan payments are monthly by Bank Direct Debit processed by GoCardless.

Note: To ensure continuity of service to your Website Users your Subscription automatically renews, or it can be cancelled by you.

Your Vaulted Bullion Website is hosted by the UK’s fastest server provider, ensuring that your website pages load super fast and that your Vaulted Bullion Website visitors have an enjoyable user experience.
The georedundant infrastructure, where your data is mirrored in two data centres, ensures 99.9% uptime of your Vaulted Bullion Website, even during maintenance downtime.
Top level security for your website includes DDoS attack protection, Back-up and restore, Cloudfare CDN and Wildcard SSL/SiteLock for the Vaulted Bullion Website SSL Certificate.

Client: This is You. A person/business that subscribes to the Central Bullion SAAS (Software as a Service) to run their own branded Vaulted Bullion Website.

Website User or Customer: This is a person/business who registers an Account and uses the Vaulted Bullion Website Services on a Clients Vaulted Bullion Website.

Visitor: This is a person/business who visits and browses a Clients Vaulted Bullion Website, who does not have a registered account on the Clients Vaulted Bullion Website. This includes those who use the e-Gift Card Service, as e-Gifts Cards can be purchased by anyone, with or without a Registered Account.

A Website User Registration is when a visitor Registers on your Vaulted Bullion Website, creating a Website User Account.

Vaulted Bullion is any Precious Metal (Gold, Silver, Platinum etc.) in the form of whole Bullion Bars that you purchase and is then securely held in your Own or Rented, secure, insured, audited facility such as a professional walk in Vault, Safe, or Safety Deposit Box etc.

The Precious Metal Bullion remains in that secure facility at all times as a 'whole' physical Bullion Bar or Bars.

It is sold via Digital Allocation to customers who each buy the Precious Metal 'per gram' as 'part ownership' of the 'whole' physical Precious Metal Bullion bar/s.

The method of allocation that is used by Central Bullion is called Pool Allocated Bullion.

For further infromation on Pool Allocated Bullion, refer to the "What is Pool Allocated Bullion" FAQ.

Vaulted Bullion is Precious Metal Bullion Bars that are held (and remain at all times) in a secure insured facility. Refer to "What is Vaulted Bullion" FAQ.

Pool Allocated Bullion is the term used for the large Bullion Bars that you purchase and then hold in a secure insured facaility as a segregated 'pool' of Bullion Bars which are set-apart from you normal retail stocks.

When your Customers purchase grams of Vaulted Bullion on your Vaulted Bullion website, the intelligent Central Bullion software Digitally Divides and Allocates the segregated bullion 'per gram' to your Customers Portfolios. It is a transfer of ownership to your Customers that is recorded in their Account Portfolios.

The Vaulted Bullion in the pool is digitally divided up and shared out to many Customers who all own a 'part' of the whole physical Bullion Bars. The Bullion Bars remain intact as whole Bars and securely stored on behalf of all of the Customers who jointly own the Vaulted Precious Metal Bullion.

This is the most cost effective way of your Customers building up a portfolio of precious metal because you can charge a much lower price 'per gram' compared to selling them individual whole small bullion bars. This is because when you buy small bullion bars (e.g. 1, 2, 5 grams) you pay a high premium on those small bars, where as when you buy large bullion bars you pay a subsantially lower premium.

Website Users

Your Registered Website Users pay for their purchases on your Vaulted Bullion Website with the funds in their Account Wallets, which is automatically processed by the intelligent Vaulted Bullion Software.

Your Website Users can add funds to their Website User Account Wallet by:

  • Bank Transfer
  • Credit/Debit Card
  • Redeeming an e-Gift Card.

Website Visitors

Website Visitors to your Vaulted Bullion Website can purchase e-Gift Cards using a Credit/Debit Card.

Note: You should have a strict policy to enable you to comply with Anti-money laundering regulations, where your Website Users can only withdraw funds from their Website User Account Wallet to their verified bank account specified in their Account Dashboard.

Your Vaulted Bullion Website operates on the 'Base Currency' of your choice that is used for all transactions and calculations for all of your Website User Services.

£GBP, $USD, $CAD, $AUD, $NZD and €EUR are the most common base currencies, however we can setup your Vaulted Bullion Services Website with most local currencies.

Visitors can pay for e-Gift Cards in their local currency and Website Users can add funds to their Account Wallet in their local currency.

NO. You can choose to subscribe to the BASIC, PROFESSIONAL or BUSINESS PLAN.

  • The BASIC PLAN includes 2 Vaulted Bullion Services.
  • The PROFESSIONAL PLAN includes 4 Vaulted Bullion Services.
  • * The BUSINESS PLAN includes 6 Vaulted Bullion Services.

* If you subscribe to the BUSINESS PLAN it is possible for you to offer less Services of your choice. However, there are certain Vaulted Bullion Services that would not operate efficiently or give your Website Users the best possible service, without other Vaulted Bullion Services also being available to your Website Users.

For example, if you offer the Buy Vaulted Bullion Service or e-Gift Card Service, it is the Peer-to-Peer Market Service where your Website Users can conveniently sell their Vaulted Bullion.

We recommend that you offer ALL 6 Vaulted Bullion Services to achieve the maximum Customer User Base growth, Customer Retention Rates and Profitable Revenue for your business.

NO. To ensure continuity of service to your customers and to comply with legal requirements, it is not possible to temporarily suspend your Subscription.

You can close your Client Account and order again later.

To understand the Account Closure process, refer to "How do I close my Client Account" FAQ.

At any time you can send us an email with 30 Days notice of your intention to close your Client Account.

We will request appropriate evidence that you have suitable alternative services and plans to provide for all contingencies in place for you to meet the obligations that you have to your Vaulted Bullion Customers and e-Gift Card Customers.

When we have received such satisfactory evidence, we will send you confirmation of the scheduled date for your Client Account closure which will be the last day of the following subscription month period.

Note: You are liable and will be charged for any outstanding fees or penalties that you owe us in accordance with the Terms and Conditions before your Client Account is closed.

You can purchase the Precious Metal Bullion that you intend to sell as Vaulted Bullion, from any reputable supplier of your choice who sells Precious Metal Bullion Bars that have been produced by LBMA accredited Refiners.

When you sell Precious Metal Bullion as Vaulted Bullion, you are selling 'part ownership' of 'whole' Precious Metal Bullion Bars to your Customers.

For more information about Vaulted Bullion, refer to the "What is Vaulted Bullion" FAQ.

You can buy from any reputable supplier Precious Metal Bullion Bars, that have been produced by LBMA Accredited Refiners, that you ship to your Website Customers when they use the Convert Vaulted Bullion to Bullion for Delivery service.

SILVER, GOLD, PLATINUM, PALLADIUM, COPPER, BRONZE.

Contact us if you want to offer another additional metal type and we will give you a quote for integrating it.

VAULTED BULLION: Pool Allocated Vaulted Bullion per gram.

BULLION FOR DELIVERY: Whole Bullion Bars.

On average it takes 1 week for our developers to setup your Vaulted Bullion Website with your branding, color scheme and domain name onto our high speed servers.

If you have subscribed to the Business Plan, the time that it takes to setup the Card Payments solution that you will use to accept card payments on your Vaulted Bullion Website, depends upon your payment services provider.

Your Vaulted Bullion Website can still be made live and offer 5 of the Vaulted Bullion Services to your Website Users using only Bank Transfer payments, until the setting up of your Card Payments solution is complete.

NOTE: The e-Gift Cards Service cannot be made available without the Credit/Debit Card Payments setup being completed.

Central Bullion Ltd is a UK registered company. The Central Bullion head office is the iconic blue glass building on the North Banks of the River Thames opposite the Shard Skyscraper. Address: 10, Lower Thames Street, Billingsgate, London, England EC3R 6AF. United Kingdom.

YES. It is your choice from which Countries you allow Website Users to Register on your Vaulted Bullion Website.

However, you do need to be aware and ensure that you comply with legal and taxing requirements when providing services to customers overseas.

YES. We do support non-profits, good causes and charitable organizations.

The ethos of Central Bullion Ltd mirrors the principals of its founder and CEO Paul Gill, with a purpose driven commitment to social impact and supporting worthy causes in local and global communities.

The company encourages a similar ethos of social impact from its SAAS clients to support worthy causes in local and global communities.

Contact us to tell us more about your organization and we will be happy to work something out with you.